IDSca.com understands the fact that customers might have questions about the company and the services we offer. We encourage you to let us know if you have inquiries or concerns so you can enjoy higher profitability and be assured about our services.
Below we have provided answers to some of the most commonly asked questions. If you can not find an answer to your question here, just give us a call to 1-866-CALL-IDS (1-866-225-5437).
Where is IDSca.com located?
International Data Solutions is located in Heredia, Costa Rica.
How long have you been in business?
IDSca.com is the pioneer of providing services to land-based sports advisors since 1997.
What are your hours of operation?
IDSca.com is open 24/7/365.
Why IDSca.com and not others?
We are exclusively a Price per Head Solution and NOT a post-up business. IDSca.com is able to focus only on providing you and your clients with the best service on the market. We go above and beyond what is required of us to exceed all customer expectations.
How great is your Price per Head Operation?
IDSca.com offers a much higher level of service and options than anyone else, such as:
Specialized Customer Support:
- Sports VIP
- Claims quality control
- 24/7 Technical support
Tailored Package Settings:
- Unique #800 Numbers
- Customized websites
- Extend variety of Sports selections
- Complete Sports advisors reporting
- Sports Advisors online access to all accounts
- Phone and online ability to move your own lines
- Track restrictions
- Claims Monitoring & Quality Assurance
- 24/7 Technical experts support
- Backup Office with real time data replication
- Leading-edge technology hardware
- Digital recording of calls to avoid claims
- Triple redundant telephone and internet connections
- Multiple firewall security
- Mitigation solution to avoid online Denial Of Service (DOS) attacks
Why is it better to use IDSca.com services than running business on my own?
International Data Solutions is a Price per Head Service that offers quality customer support, hosting and software gaming solutions in order to assist you in the growth of your writing business.
In addition, IDSca.com will be launching its new Agent software in which sports advisors will have a wide range of features and reports readily available, giving the agent more time to focus on bringing in more clients to expand his business.
How do I get started with your Price Per Head services?
You just need to call us toll-free at 1-866-CALL-IDS (1-866-225-5437) to provide our customer service representatives with limited contact information and under full confidentiality. At the same time, you will be provided with a customized website, a unique #800 number, and within minutes, your clients will be able to start enjoying our quality service.
Can I trust IDSca.com? Is the company reliable with the information?
Yes, our service is 100% confidential. We keep all information pertaining to sports advisors and their clients in strict confidence, and they are not required to provide personal information unless they want to.
How much will it cost me to get started with IDSca.com?
International Data Solutions charges a fee based on the number of clients that play either via telephone or internet. For an exact cost quote, just give us a call at 1-866-CALL-IDS (1-866-225-5437) and a representative will assist you promptly.
Can my clients keep their same account number they have been using in my business for years?
IDSca.com will do their best in terms of making sure that your clients are able to keep their logins as provided by you in the past. However, due to the high volume of customers we currently have we will not be able to guarantee at this time that those logins will be available.
What type of Sports Lines does IDSca.com offer?
IDSca.com offers unlimited sports options while taking advantage of the best lines available. Allow your clients to play on all U.S. and European major sporting events, such as: American Football, Basketball, Baseball, Hockey, Auto-Racing, Horse tracks, Golf, Tennis, Soccer and many more. A full-service on virtual games are also available at an extra charge.
Do you offer risk management?
IDSca.com’s awareness of the impact an experienced and professional line management has on your business; makes us fully committed to providing you with the most knowledgeable line managers who will analyze and control the best handle to decrease any risk on our Sports advisors’ businesses while keeping close monitoring of any wise guy activity. You can feel rest assured that our entire operation has been developed to guarantee our Sports advisors and their clients a smooth and hassle-free experience.
Do you allow sports advisors to see weekly handles without calling you?
Yes, you can see your daily, weekly, monthly or yearly handle anytime you want. Our reporting system runs over 100 in-house and sports advisor secure reports daily.
How do I deposit funds into my sports advisor account?
Western Union is a secure and easy way to deposit money into your account and your balance will be credited immediately. IDSca.com will cover your Western Union fees.
PRICE PER HEAD SOLUTIONS
IDS, the Pioneer in Price per Head Services and Solutions since 1997.