Since we are a company that provides services to bookmakers globally, International Data Solutions customer service personnel is comprised of individuals who are fluent in several languages such as: Spanish, English, Cantonese and Mandarin. The purpose of maintaining such a diverse staff is because we want players to experience the best service and feel comfortable when they contact our call center.
Besides giving a great service on call, we at IDSca.com are also innovative in online services as our new Premium Service offers an assortment of languages for the players. These languages include English, Spanish, Hebrew, German, French and Chinese.
As well, the Agents and players will have the option to use this diversity of languages on the real-time Live Help feature.
IDSca.com knows that open boundaries to international bookmakers and quality services in different languages will help expand our price per head service to a more broad market. These give us the challenge to keep innovating and providing the best to every client all over the globe.