IDSca PPH Industry PioneerAt International Data Solutions, what makes us different is that we are not bookmakers ourselves, and that is just one aspect of our business that sets us apart from our competitors. We are IDSca the PPH industry pioneer that offers quality customer support, hosting and software gaming solutions in order to assist you in the growth of your business.As an IDSca.com client, you will receive countless benefits regardless of the Agent’s package size, whether it is a small or a whale-size book of players.IDSa.com Customer Support employees have a strong commitment to provide your business with our multi-lingual speaking operators, who are available 24/7/365. Additionally, IDSca.com representatives go through an arduous and continuous training program to make your experience simple and smooth.
Some of the services that IDSca.com Customer Support provides are:
- Unique 800 number to ensure phone calls will always get through
- Multiple website tailored options
- 24/7 online wagering
- Real-time online access to all accounts
- Online reports available
- Online ability to change lines or players’ limits
Our reliability is constant as we always want to provide the Agent with the safest place to run their business. IDSca.com is the only bookmaking writing service to offer a complete backup office with real-time replication, which guarantees the Agents’ business to be up and running within 30 minutes. We also have a combination of triple-redundant telephone and internet connectivity, a state-of-the-art equipment and Mitigation solution to resolve any denial of service (DOS) attacks.
As you can see, we at IDSca.com give many benefits to our Agents in the reliability area. Here are some other aspects that set us apart from the competition:
- Multiple firewall security
- All calls are digitally recorded to avoid and handle claims
- High-speed access and accuracy on all telephone and online transactions
- 24-hour specialized technical staff support
- Real-time Data replication offices (Recovery Plan)
In addition, another advantage of being part of IDSca.com are that your bookmaking business will surely grow with us. We have specialized departments such as : Sports wagering, Sports VIP Wagering line, Odds, Props, Horses, Casino, Quality Customer Support , Claims Monitoring, Technical Support, Software development and Quality Assurance just to mention a few.
As well, we are implementing new features to our Premium Service for Agents and players. We are applying a new Referral Program to give more innovative and creative promotions, realizing new demos and gallery websites, and providing video tutorials to all of our customers.
With unwavering determination to be first and the best, IDSca.com has written the book on market-defining, building an intensely loyal customer base, leading the way with compelling offerings for both businesses and consumers while giving an improving and innovative service. This is what makes us different from the competition!